All merchandise, with the exception of made-to-order merchandise, may be returned within 14 days of the date of delivery. Exchanges are issued for up to 30 days after purchase date. Items must be unused and returned in the same condition as it was sent. Please pack your return items carefully, unworn and in its original packaging. You will not receive a refund if items are returned damaged or sent not in its entirety.
We recommend that you use your own trackable and insured shipping method. Please mail your return to the following address:
Desou LLC
4 Plymouth Drive
East Windsor, New Jersey 08520
Please allow approximately 2–3 weeks for processing. Additional processing delays may occur. You will receive an email notification when your return has been processed (be sure to check your spam folder). Desou is not responsible for shipping fees or lost returns. Please obtain a tracking number for your records.